Partner Liability Insurance
Protection against liability claims from guests and neighbors up to $1,000,000 for every reservation
Powered by
Protection against liability claims from guests and neighbors up to $1,000,000 for every reservation
Receive protection against liability claims from third parties up to $1,000,000 for every reservation.
The program is here to protect you if something goes wrong and will be the first to respond to a claim.
Liability coverage from major insurance companies for your home-like properties around the world.
All of your eligible home-like properties are enrolled in the program, after which your Booking.com reservations will be covered.
There are no additional charges and your commission fees will not go up because of the program.
Receive liability insurance coverage from global insurance companies to protect you against the unexpected.
The program protects you against third-party lawsuits or liability claims for bodily injury or property damage.
Below are some examples of incidents that are covered if they occur during your guest’s stay.
Below are some examples of incidents that are not covered if they occur during your guest’s stay.
Standard conditions and exclusions may apply.Please read the Policy Summary
Partner Liability Insurance is a program that protects you against third-party lawsuits or liability claims for bodily injury or property damage incurred during the dates of a reservation made through Booking.com. For example, if your guest slips in the bath and breaks their leg during their stay, this accident may be eligible for a claim.
The Partner Liability Insurance provides Booking.com partners (both owners and property managers) with $1,000,000 in primary liability coverage for all stays booked through our platform at no additional cost to you. This means that if you don’t already have a liability policy, this policy responds first if someone makes a claim against you. If you already have a liability policy for your property, consider this to be additional coverage on top of what you have. This policy applies to all stayed nights booked through Booking.com that occur on or after 1 January 2025. As long as you remain opted in to the coverage during the stay dates, the time at which the booking was made is irrelevant.
The Partner Liability Insurance is available for every stay booked through Booking.com for home-like properties in most locations where Booking.com operates. See the Policy Summary (Appendix A) for a list of all countries covered by the Partner Liability Insurance program. Zurich Insurance Company Ltd retains the right to withdraw coverage and indemnity subject to regulatory requirements, such as changes and updates to sanctioned territories.
No, Booking.com is not the insurer. We’ve partnered with Zurich Insurance Company Ltd, a major global insurance company, to provide you with a liability insurance solution that protects you against the unexpected.
The partner is the beneficiary of the Partner Liability Insurance Policy. It covers partners against third-party liability claims. Remember, it does not cover the partner’s personal liabilities such as your own personal bodily injuries (e.g., you break your arm tripping over a step at the property) or damage that the property owner or management company, or employees or agents acting on their behalf, may cause.
Your existing homeowners policy may not cover accidents during rental periods. Neither we nor Zurich Insurance Company Ltd can advise you on the suitability or coverage provided by your homeowners policy. Check your existing policy and contact your homeowner insurance policy provider to confirm of whether or not the rental of your property is covered. If you don’t need the property liability insurance provided by Zurich Insurance Company Ltd, you can opt out of the program.
All claims will be handled by the appointed claims administrator. If you have a claim, report it as soon as possible – note that claims are not handled by Booking.com.